Frequently Asked Questions

What is Escape VR?

Escape VR immerses you in a virtualized environment combined with the concept of an escape room.

Our development team strives to blur the line between the real and the virtual. We believe everybody should be able to experience quality VR, so we came up with new creative solutions for people to enjoy the experience.


Will I get dizzy?

No, Escape VR games are specifically designed to avoid motion sickness. The games are played at your own pace.


Is this suitable for children?

All guests must be a minimum of at least 5+ years of age to play. Guests under 18 years of age must have a parent or guardian sign the liability waver


How long are the games?

Game times may vary depending on the game. More information is listed on each game’s landing page.


Are there discounts for bulk orders?

Yes, please contact us either through the contact form or through e-mail.


Are the headsets sanitary?

We use chemical disinfection and UV Lightbox technology for sanitization.


How early should we arrive?

Please plan to arrive 10-15 minutes early. For any guests under 18 years of age, they must have a liability waiver signed by a parent or guardian. This waiver will be available at check-in.


Is there a place to hold my bags or wallet?

Yes, we have designated spots for your items so that you can enjoy your Escape VR experience without any worry.


Where can we park?

Park in the Skyzone/Luxe Buffet/Chuze Fitness Parking lot on the Northside of Westminster Mall parking lot


What is the refund/exchange policy?

Customers will receive a 50% refund or credit with at least 72 hours notice of cancellation. Contact us by phone to cancel or inquire about a cancellation. No-shows will be charged the full price.